Epos Now Pricing for Restaurants: What Does It Really Cost?
What does Epos Now cost for restaurants?
Epos Now charges a monthly software fee per terminal plus separate hardware costs. Additional features—online ordering, loyalty, table management—come through paid third-party integrations in the Epos Now App Store. When these are factored in, the total cost is typically higher than the headline software price suggests.
Epos Now pricing structure
Epos Now uses a tiered monthly subscription model. The base plan gives you the core POS software; higher tiers add reporting, multi-site management and support levels.
Key cost components to evaluate:
Monthly software fee Epos Now charges per terminal per month. The base fee gives you POS functionality. You pay more for additional terminals and for higher-tier plans that include better reporting and multi-site features.
Hardware Epos Now sells its own branded hardware. A standard setup includes a countertop terminal, receipt printer and card reader. You can choose to purchase hardware outright or take it on a rental agreement. Hardware is not included in the base monthly fee.
App marketplace This is where Epos Now's restaurant pricing becomes more complex. Features that come built into dedicated restaurant platforms—online ordering, delivery integration, loyalty, table reservations—require paid integrations in the Epos Now App Store. Each integration carries its own monthly fee.
Payment processing Epos Now works with third-party payment processors rather than operating its own payments infrastructure. Processing costs depend on your chosen provider and negotiated rates.
The App Store add-on model
Epos Now's approach to functionality is through its marketplace of integrations. For retailers, this is a reasonable model. For restaurants, it creates a layered cost structure.
A mid-sized restaurant using Epos Now with online ordering, a delivery integration and a loyalty programme will be paying:
- Epos Now base software fee
- Online ordering integration fee
- Delivery management integration fee
- Loyalty integration fee
- Hardware costs
- Payment processing fees
Each of these is a separate vendor relationship. Separate support contacts. Separate monthly invoices. And when something breaks at 7pm on a Friday—as it will—you are calling multiple providers to find out whose system failed.
Epos Now total cost: an illustrative model
Without knowing your specific configuration, here is how the cost layers stack for a typical restaurant using Epos Now:
| Cost component | Status |
|---|---|
| POS software (per terminal) | Included in subscription |
| Hardware | Separate purchase or rental |
| Online ordering | Third-party add-on (additional fee) |
| Loyalty programme | Third-party add-on (additional fee) |
| Delivery integration | Third-party add-on (additional fee) |
| Table management | Third-party add-on (additional fee) |
| Payment processing | Third-party (negotiated rates) |
| Premium support | Higher-tier subscription required |
For a simple food retail operation with no online orders, Epos Now pricing is straightforward. For a restaurant that needs the full technology stack, the full annual cost is higher than the base subscription implies.
Epos Now pricing vs dedicated restaurant platforms
The comparison that matters is not Epos Now's headline price against another platform's headline price. It is the full cost—software, hardware, add-ons, processing—compared to a platform that includes those features natively.
Dedicated restaurant technology platforms like Flipdish include online ordering, loyalty, kiosks and AI tools as part of one platform. The pricing model is different: you pay for a more complete platform rather than building a stack through multiple third-party integrations.
For restaurants where digital ordering is a significant revenue channel—which includes most takeaways, delivery operations and an increasing proportion of dine-in restaurants—the integrated model often provides better value on a total-cost basis, because the add-ons that Epos Now charges separately are included.
Key questions about Epos Now pricing
Does the monthly fee include online ordering? No. Online ordering requires a third-party integration through the Epos Now App Store, at additional cost.
Is hardware included? No. Hardware is purchased or rented separately.
Can I use any payment processor? Epos Now supports third-party processors, so you have flexibility here. The rates you can negotiate depend on your volume.
Is there a contract? Epos Now offers both monthly rolling and annual contracts. Annual contracts typically come with a lower monthly rate.
What support is included? Standard support is included. Premium support and dedicated account management require higher tiers.
What restaurant operators say about Epos Now costs
Restaurants that move away from Epos Now often cite two reasons: the cost of add-ons and the complexity of managing multiple integrations. A platform that appears affordable at the software tier level can become expensive once the integrations needed for a functioning restaurant technology stack are added.
The operational burden of managing multiple vendors also has a cost—in staff time, troubleshooting and the risk of service disruption when integrations break.
Flipdish: a complete restaurant platform
Flipdish is built specifically for restaurants. Unlike Epos Now, it is not a general-purpose POS adapted for hospitality. It was designed from the ground up for restaurant operations.
The Flipdish platform includes:
- Restaurant POS with kitchen display system integration
- Online ordering for web and mobile
- Branded restaurant apps
- Self-service kiosks
- AI phone ordering
- AI marketing and customer engagement
- Loyalty and customer data tools
All of this runs on a single platform. Orders from every channel flow into one kitchen display system. Customer data is held in one place. Menu changes are made once and appear everywhere.
For restaurants that need more than a till—which is most restaurants today—Flipdish's integrated model competes more favourably with Epos Now plus its add-ons than a headline software comparison suggests.
Choosing between Epos Now and Flipdish
Epos Now may suit you if:
- You run a simple food retail or café operation with minimal digital ordering
- You have specific integrations already in place that you want to keep
- You operate in both retail and hospitality and want one POS across both
Flipdish is the stronger choice if:
- Online ordering, apps or kiosks are part of your operation
- You want one platform and one vendor rather than multiple integrations
- You manage multiple locations and need centralised menu and reporting control
- You want AI tools for phone ordering and marketing
The bottom line
Epos Now's headline pricing looks competitive, but the App Store model means the cost of a complete restaurant technology stack is higher than the base subscription. For restaurants that need online ordering, loyalty and delivery management, the integrated approach of a platform like Flipdish often offers better value once all add-ons are factored in—and it removes the operational complexity of managing multiple integrations.
Learn more about Flipdish pricing or explore the full platform.